Track, modify, or cancel your Goldspot Pens order.
To cancel an order, please send an e-mail to our customer service team at [email protected] to request cancellation. Please include your order number and the reason for cancellation in your message. Or, you may call us during office hours (Monday-F
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Once an order is placed, it will take an average of 18 hours for Goldspot's team to fulfill it and ship it. If you can connect to us by e-mail or phone before we ship your order, it is possible to make a change to add or edit your order. If you would